SHIPPING
 
International shipping charges vary depending on the destination. If you are planning to order from outside the U.S. or Canada, please contact us directly for shipping charges and delivery lead times. 

 

 

Special Orders


Some of our items may not be available yet. What that means is that they are on a work order to to be made. If we do have these items on hand. Anyone interested in pre ordering, should email us to place your order.  We require a 25% deposit on all preorder items, with the balance being due when the item is ready to ship to you. You may cancel your preordered items, but there will be a $15 fee charged (the service charge we are charged). 

The day that your order is ready, you will receive an email from us letting you know that your item is ready for shipping. We will then charge for the remaining balance. Once that is paid, your item will be on the way !! 

Pre-ordering ensures you that  your on waiting list !! 

 
                                                                            

 

 

 

Returns

 

 

Our goal is to bring you the finest wood products and accessories for your personal use. Our Guarantee ensures that you are 100% satisfied with all your purchases . Due the large capacity of some of our items we will replace the needed part only on our wood products at no charge. To keep cost down the part is replaced.

Please note that all sales are final. If you would like to return an item, you can receive credit for the amount of the item on account for future orders to be placed once the item is returned in original package and is not damaged or missing pieces. Shipping can not be refunded. when recieving the item If an item is damaged, please get in touch with us right away so that we can file an insurance claim and or replace your part promptly. 
Once an order is placed by credit card through our secure site, it can only be canceled by us. If you are needing to cancel your order, please inform us right away. cancelling of order charges will apply 15% stocking fee from the total charged. only open time frame is 24 hrs after order is placed that the fees will not be charged.